I've been here twice in the past few months and both times had excellent service, and pretty damn fast. I've only dealt with Carlos and he's been super fair, efficient and no games that you find at other auto places. In fact, this is sadly the only positive experience I have had with any sort of auto industry people. And while my Mini is still under warranty, I still come here from some of my work because the Mini dealerships are notoriously bad (just read their reviews). These guys are on the ball, honest and fast. And excellent on tires of course, which is their specialty. And if you think I give 5 stars out often - read my other reviews!